TERMS OF SERVICE

    Terms & Conditions –
    Clear, Fair & Transparent

    At Vriksh Fertility, we believe in transparency. These terms govern your use of our website, services, consultations, and fertility treatments. Please read them carefully before engaging with our services.

    Patient-First PoliciesGoverned by Indian Law
    Terms & Conditions at Vriksh Fertility

    Introduction

    Welcome to Vriksh Fertility.

    By accessing our website, booking an appointment, or availing any of our services, you agree to comply with and be bound by these Terms & Conditions.

    These terms govern your use of:

    • Our website
    • Consultation services (online & offline)
    • Fertility treatments and procedures
    • Communication channels (calls, WhatsApp, email, etc.)
    If you do not agree with any part of these terms, please refrain from using our services.

    Medical Disclaimer

    • All information provided on this website is for educational and informational purposes only.
    • It should not be considered as medical advice, diagnosis, or treatment.
    • Treatment outcomes, including IVF success rates, vary from patient to patient and are not guaranteed.
    • Final medical decisions should always be made in consultation with a qualified fertility specialist.

    Eligibility

    • Services are intended for individuals 18 years and above.
    • By using our services, you confirm that the information provided is accurate and complete.

    Appointments & Consultations

    Booking

    • Appointments can be booked via website, phone, or third-party platforms.
    • Appointment confirmation is subject to availability.

    Timings

    • Patients are advised to arrive on time.
    • Delays may result in rescheduling.

    Consultation Nature

    • Online consultations are advisory and may require in-person follow-up.
    • Certain treatments require physical evaluation and diagnostic tests.

    Payments & Billing

    • All consultation fees, treatment charges, and packages must be paid as per clinic guidelines.
    • Prices are subject to change without prior notice.
    • Detailed billing will be provided for all services.

    Cancellation & Refund Policy

    • Appointment cancellations must be made within the specified timeframe.
    • Refund eligibility (if applicable) will be governed by our Refund & Cancellation Policy.
    • Certain services (e.g., lab procedures, medications) may be non-refundable once initiated.

    Treatment & Outcome Disclaimer

    Fertility treatments such as IVF, IUI, ICSI, etc., are not guaranteed to result in pregnancy.

    Success depends on multiple factors including:

    Age

    Patient age significantly impacts treatment outcomes.

    Medical Condition

    Underlying health and fertility conditions affect results.

    Lifestyle Factors

    Diet, stress, and habits play a role in success rates.

    Patients are advised to have realistic expectations and follow medical guidance.

    Patient Responsibility

    You agree to:

    • Provide accurate medical history and personal information
    • Follow prescribed treatment plans and instructions
    • Attend scheduled appointments and follow-ups
    • Inform doctors of any changes in health condition
    Failure to do so may impact treatment outcomes.

    Use of Website

    You agree NOT to:

    • Misuse or attempt to disrupt website functionality
    • Upload or share false, harmful, or misleading information
    • Use content for unauthorized commercial purposes

    All content on this website is the property of Vriksh Fertility and is protected by applicable laws.

    Intellectual Property

    • All website content including text, images, graphics, videos, and branding is owned by Vriksh Fertility.
    • Unauthorized use, reproduction, or distribution is strictly prohibited.

    Communication Consent

    By using our services, you consent to receive:

    You May Receive

    • Appointment reminders
    • Treatment updates
    • Health-related information
    • Promotional messages (only if opted in)

    Communication Channels

    • Phone calls
    • SMS
    • WhatsApp
    • Email
    You may opt out of marketing communications at any time.

    Privacy

    Your personal and medical data is handled as per our Privacy Policy. We are committed to maintaining strict confidentiality.

    Limitation of Liability

    Vriksh Fertility shall not be liable for:

    • Any indirect, incidental, or consequential damages
    • Delays due to unforeseen circumstances
    • Outcomes of treatments influenced by factors beyond medical control

    Third-Party Services

    We may use third-party platforms for payments, diagnostics, and communication. We are not responsible for their independent policies or service disruptions.

    Modifications to Services

    We reserve the right to modify or discontinue services, update treatment protocols, and change pricing or offerings at any time without prior notice.

    Governing Law

    These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bengaluru, Karnataka.

    Changes to Terms

    We may update these Terms & Conditions periodically. Revised versions will be posted on this page with updated dates.

    Contact Information

    For any questions or concerns regarding these terms:

    Vriksh Fertility

    HSR Layout, Bengaluru

    +91 8797 08 08 08

    info@vrikshfertility.com

    Have Questions?

    Our team is here to help you understand our policies and address any concerns.

    Contact Us
    Chat with UsCall Now